Privacy
Privacy on This Website
A plain-language notice about this website. Your clinical records are covered separately, under the privacy practices you receive at intake.
The Short Version
This site collects only what you choose to send
This website exists to tell you about Empower Professional Counseling Services and how to reach us. The only personal information it collects is what you send through the consultation request form. It does not use cookies for tracking.
Details
What that means in practice
One form: the consultation request
The consultation request form on our Contact page asks for your name, email, phone number, a preferred day and time, the services you are asking about and an optional short note. When you send it, those details are emailed to our office so we can call you to confirm, and our website provider keeps a backup copy so a request is not lost. Please do not include symptoms, diagnoses, medications, substance use or treatment history in the note. There are no signup boxes or chat windows on this website.
No tracking or advertising tools
We do not use analytics, advertising pixels, social media trackers or similar tools on this site. We do not build profiles of visitors or sell data.
No health information requested
This site does not ask for health information. Apart from the consultation request form, it does not ask for or store your name or contact details. Like any website, our hosting provider may keep basic technical logs needed to deliver pages securely.
Links that leave this site
Phone and email links open your own phone or email app. The Client Portal link opens a separate secure system for existing clients, with its own privacy terms.
Please keep clinical details out of email
Regular email is not a secure way to share health information. When you write to empowerpcs@outlook.com, include only your name, a phone number and a good time to call. Do not include symptoms, diagnoses, medications, substance use or treatment history. We will talk through those details by phone or in session.
Your Clinical Privacy
Covered at intake
When you become a client, you receive our written notice of privacy practices. It explains how your health information is protected, when it can be shared, and your rights to access it.
Certain substance use treatment records carry additional federal protections. Your clinician will explain consent requirements and applicable legal exceptions, including how coordination with other providers is handled.
Questions
Ask us anytime
If you have a question about this notice, call (850) 328-4464 during office hours, 8:00 AM to 6:00 PM. We may update this page if the website changes, and the current version will always be posted here.
Website Privacy and Clinical Care Are Different
Reading a service or city page does not create a therapist-client relationship. This website is not a place to submit a clinical history, request urgent help or send records. The consultation request form, phone calls and ordinary email are not secure clinical channels. For first contact, keep information limited to practical arrangements and ask how the practice wants any later paperwork shared.
Clinical privacy notices explain how records are handled, what consent covers and the legal circumstances in which information may be disclosed. Certain addiction treatment records receive additional protections under 42 CFR Part 2. These rules do not mean confidentiality is absolute in every situation. You can ask for a plain-language explanation before deciding what to share. Coordination among providers also follows applicable consent and privacy requirements; being part of one practice does not mean every conversation is automatically shared without limits.
Questions About Privacy?
Call the office and we will walk you through how we protect your information.
Existing clients: Client Portal
Please do not send health, treatment or medication details by email. If you are in crisis, call or text 988, or call 911.